Your #1 truck parts supplier
At Fleet Parts Central, we are dedicated to ensuring that your heavy-duty truck parts arrive quickly, safely, and at the most competitive shipping rates available. Please review our shipping policy below for complete details.
Shipping Locations
- We offer shipping across the United States, including Alaska and Hawaii.
Processing Time
- Orders placed before 2:00 PM CST on business days are typically processed and shipped the same day.
- Orders placed after 2:00 PM CST, on weekends, or on holidays will be processed on the next business day.
- Special order items may have longer processing times.
Shipping Methods and Rates
- We offer a variety of shipping options, including Standard Ground, Expedited, and Overnight Shipping, through trusted carriers (UPS, FedEx, USPS, and freight carriers for large items).
- Shipping costs are calculated at checkout based on the item’s size, weight, destination, and chosen shipping method.
- Free shipping may be available for eligible orders or promotions. Please check our website for details.
Order Tracking
- Once your order is shipped, you will receive an email with a tracking number, allowing you to monitor your shipment in real-time.
- You can also track your order directly through our website using your account information.
Freight Shipping for Large Items
- Large or heavy items (such as bulk orders or oversized parts) may require freight shipping. Our team will contact you with shipping details and any special instructions.
- Freight deliveries may require a signature upon delivery.
Shipping Delays
- While we strive for on-time delivery, factors such as weather conditions, carrier delays, or customs processing for international shipments may affect delivery times.
- If your order is delayed, please contact our customer support for assistance.If your order is delayed, please contact our customer support for assistance.
International Shipping Details
- International shipping is available for selected countries. Shipping costs, taxes, duties, and customs fees are the responsibility of the customer.
- Please ensure that the items you order are allowed in your country. Fleet Parts Central is not responsible for items rejected or seized by customs.
Damaged or Missing Items
- If your order arrives damaged, please contact us within 48 hours of delivery. Provide photos of the damaged packaging and items for faster processing.
- If an item is missing from your order, contact us immediately, and we will investigate and resolve the issue.
Contact Us
For any questions regarding our shipping policy or to inquire about your order, please contact us:
- Email: [email protected]
- Phone: 1 917 420 5879
- Address: Fleet Parts Central LLC, 1384 Madeline Ln, Elgin, IL 60124