Coolant Tank with sensor

At Fleet Parts Central, we are dedicated to ensuring that your heavy-duty truck parts arrive quickly, safely, and at the most competitive shipping rates available.

Please review our shipping policy below for complete details.

SHIPPING LOCATIONS
● We offer shipping across the United States, including Alaska and Hawaii.

PROCESSING TIME
● Orders placed before 2:00 PM CST on business days are typically processed and shipped the same day.
● Orders placed after 2:00 PM CST, on weekends, or on holidays will be processed on the next business day.
● Special order items may have longer processing times.

SHIPPING METHODS AND RATES
● We offer a variety of shipping options, including Standard Ground, Expedited, and Overnight Shipping, through trusted carriers (UPS, FedEx, USPS, and freight carriers for large items).
● Shipping costs are calculated at checkout based on the item’s size, weight, destination, and chosen shipping method.
● Free shipping may be available for eligible orders or promotions.

ORDER TRACKING
● Once your order is shipped, you will receive an email with a tracking number, allowing you to monitor your shipment in real-time.
● You can also track your order directly through our website using your account information.

FREIGHT SHIPPING FOR LARGE ITEMS
● Large or heavy items (such as bulk orders or oversized parts) may require freight shipping. Our team will contact you with shipping details and any special instructions.
● Freight deliveries may require a signature upon delivery.

SHIPPING DELAYS
● While we strive for on-time delivery, factors such as weather conditions, carrier delays, or customs processing for international shipments may affect delivery times.
● If your order is delayed, please contact our customer support for assistance.

INTERNATIONAL SHIPPING DETAILS
● International shipping is available for selected countries. Shipping costs, taxes, duties, and customs fees are the responsibility of the customer.
● Please ensure that the items you order are allowed in your country. Fleet Parts Central is not responsible for items rejected or seized by customs.

DAMAGED OR MISSING ITEMS
● If your order arrives damaged, please contact us within 48 hours of delivery. Provide photos of the damaged packaging and items for faster processing.
● If an item is missing from your order, contact us immediately, and we will investigate and resolve the issue.